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Support Contacts

BIZARC direct customer support consists of three core levels of service. Online help guides, resources and documentation can be acessed by users to solve every problem they might face when use BIZARC utilities or the BIZARC store.

0870 068 6990


SUPPORT HOURS
Telephone: Monday - Friday: 09:00 - 17:00
Email: Monday - Friday: 09:00 - 17:00
Live: Monday - Friday: 09:00 - 17:00


CUSTOMER RESPONSE COMMITMENT
Please note we aim to answer all emails within a matter of hours but this is not always possible. In times of high demand we guarantee to respond to all customer queries within 48 hours.


CUSTOMER ORDER COMMITMENT
The BIZARC service portal has been designed to ensure all customer orders are executed immediately on purchase and delivered via the agreed methods and on the agreed date at the time of order.

Due to the nature of domain and email registration some services do take longer to set up than others as they may involve 3rd parties. You will be notified at the point of purchase of any BIZARC services which do not allow instant access.

Infrastructure upgrades

BIZARC utilities are delivered from state-of-the-art infrastructure employing tried and tested technologies and hardware platforms. From time to time it may become necessary for us to perform system upgrades and operational changes in line with our Standard Terms of Business. Any expected service interruptions will be alerted to all customers by way of email notifications.